WHAT ACCREDITED ISO 9001 CERTIFICATION MEANS

To achieve product conformity, accredited certification processes are expected to provide confidence that the organization has a quality management system that meets the applicable requirements of ISO 9001. In particular, the organization is expected to:

1. establish a quality management system suitable for its products and processes, and appropriate to the scope of its certification
2. analyze and understand customer needs and expectations, as well as the applicable legal and regulatory requirements for its products
3. ensure that product characteristics have been specified to meet the requirements of both the customer and the legal and regulatory requirements
4. identify and manage process needs to achieve the expected results (product conformity and improved customer satisfaction)
5. ensure the availability of necessary resources to support operations and monitor its processes
6. follow and control the defined product characteristics
7. aim to prevent non-conformities and have systematic improvement processes in place to:
   1. correct any non-conformities that occur (including post-delivery product non-conformities)
   2. analyze the causes of non-conformities and take corrective actions to prevent their recurrence
   3. handle customer complaints
8. have effective internal audit and management review processes in place
9. monitor, measure, and continuously improve the effectiveness of its quality management system

THE BEST ALLY FOR COMPETITIVENESS

Quality is a strategic factor for accessing markets in all geographical and sectoral areas. ISO 9001 is the model against which hundreds of thousands of organizations worldwide reference their quality management systems.

Certification by an accredited entity with highly qualified technical personnel, such as AENOR, adds additional value to the increased competitiveness in organizations that the adoption of the ISO 9001 model already provides with its requirements.

THE CENTRAL AXIS OF ENVIRONMENTAL MANAGEMENT

Progressively, organizations, regardless of their activity, size, or geographical location, have to comply with a greater number of environmental requirements imposed by the Administration, customers, and society in general. Therefore, it is essential to use tools that integrate the environment into the overall management of the company.

The implementation of an Environmental Management System according to the UNE-EN ISO 14001 standard offers the possibility of systematizing, in a simple way, the environmental aspects generated in each of the activities carried out in the organization, as well as promoting environmental protection and pollution prevention from a balanced perspective with socio-economic aspects.
Thanks to the implementation of the Environmental Management System according to the international ISO 14001 standard, the organization positions itself as socially responsible, differentiating itself from the competition and positively reinforcing its image with customers and consumers.
Among other environmental advantages, it optimizes the management of resources and waste, reduces negative environmental impacts derived from its activity or those risks associated with accidental situations.

In terms of economic advantages, in addition to promoting innovation and productivity, the organization has the possibility of reducing waste management costs and insurance premiums, eliminating barriers to export, reducing the risk of litigation and sanctions, having greater access to subsidies and other preferential financing lines, or reducing occupational risks by motivating staff.

COMMITMENT TO THE ENVIRONMENT

The ISO 14001 standard allows the organization, in its activities it provides, products it develops and markets, to demonstrate its commitment to the environment, minimizing impacts and promoting better resource management. The recognitions issued by AENOR help to make environmental commitment also a factor of competitive differentiation.

MARCA PL obtains ISO 45001:2018 certification

MARCA PL obtains ISO 45001:2018 certification awarded by AENOR. This is a completely innovative safety standard, making us, along with the rest of the companies in the BUNZL group, the first company in the sector in Spain to have this certification.

ISO 45001, which replaces the previously obtained OHSAS 18001, is the highest occupational health and safety standard, demonstrating the company's undeniable commitment to the safety and health of its workers, the elimination of all existing risks, the promotion of health and healthy habits in the company's environment, as well as a greater awareness of the management team in terms of prevention. All of this under a commitment to continuous improvement.

Thus, MARCA PL is at the forefront with an Integrated Management System, having obtained ISO 45001:2018 in addition to the recently awarded ISO 9001 and ISO 14001.

Following this achievement, BUNZL Spain has become the first company in the group worldwide to obtain this certification for all its companies in Spain.

The defibrillator is a device that analyzes the victim's heart rhythm and, depending on it, allows one or another operation to be carried out. It's as if we had a doctor by our side who is going to give us instructions on everything, he decides at all times, we just press a button when he tells us to.

A defibrillator is 100% safe since it never shocks someone who does not need it, even if we make a mistake and press the button accidentally.

Training for its use is necessary since the defibrillator alone does not save lives, it requires a person and their hands to perform quality CPR at those times.

Success is DEFIBRILLATOR + QUALITY CPR = Saving Lives

At MARCA PL we comply with quality standards to obtain the certificate that accredits us as a cardioprotected space. We have a semi-automatic defibrillator, an approved cabin with an acoustic system, personnel trained by 112 Citizen Training, in First Aid and basic life support techniques with the aim of saving lives and correctly performing CPR (Cardio-Pulmonary Resuscitation) maneuvers. basic) and the use of AED (Automatic External Defibrillator) as well as a cardioprotection plan.

The Carbon Footprint Calculator developed internally by Bunzl Spain has achieved certification from AENOR based on the GHG Protocol, the international reference protocol for calculating Greenhouse Gas (GHG) emissions.

This tool allows both MarcaPL and its customers to calculate their carbon footprint associated with distribution and meet their sustainability and emissions reduction goals. It does so by analyzing shipments, kilometers traveled, and their corresponding CO₂ emissions, which will enable customers to have the necessary data to drive optimization and potential savings in their distribution operations. In other words, they will be able to improve shipment ratios and reduce them to be more sustainable.

The verified activities are divided into 3 scopes (following the GHG Protocol guidelines), which are:

Scope 1: Direct GHG emissions

• Emissions from fuel consumption in rented vehicles
• Fugitive emissions from refrigerants in refrigeration and air conditioning equipment
• CO₂ emissions from fire extinguishers

Scope 2: Indirect GHG emissions from energy

• Electricity consumption

Scope 3: Other indirect GHG emissions

Includes the categories established in the Corporate Value Chain (Scope 3) Accounting and Reporting Standard. GHG Protocol. World Resources Institute:

• Emissions associated with the supply chain (purchase of products and services)
• Emissions associated with the life cycle of fuels and energy consumed
• Emissions associated with the transportation and distribution of goods by transport providers
• Emissions associated with the management of generated waste
• Emissions from employee commuting
• Emissions from logistics movements through subcontracted transportation

MarcaPL recently renewed its ISO 14001 (Environmental Management) certification and, together with the other companies that make up BUNZL Spain, is consolidated as a pioneer in Sustainability solutions.

We have signed the 'Diversity Charter' to promote equal opportunities in our company.

MarcaPL has joined the 'Diversity Charter', an initiative of the Diversity Foundation promoted by the European Commission, in order to demonstrate its commitment to inclusion and diversity in the workplace. Through this signature, the Cartagena-based company aims to promote equal opportunities and fight against discrimination in all its forms, including age, gender, sexual orientation, ethnicity, religion, and disability.

MarcaPL thus joins the celebrations for the European Month of Diversity, which is commemorated in 26 countries of the European Union under the slogan 'Building Bridges'. Throughout this period, the benefits of implementing diversity and inclusion policies and strategies will be highlighted. Improving employee well-being, implementing work-life balance policies, and investing in talent recruitment and retention are some of the actions derived from promoting diversity and inclusion in companies. Diversity as a point of union at the social level and, above all, in the workplace, allows companies to invest in improving their long-term competitiveness and reputation.

Specifically, with MarcaPL's adherence to the 'Diversity Charter for the period 2023-2025', the company commits to the following ten principles:

1. Raise awareness about equality and diversity.
2. Build a diverse workforce.
3. Promote an inclusive culture.
4. Consider diversity in all people management policies.
5. Promote personal and work-life balance policies.
6. Recognize the diversity of customers.
7. Internally communicate this commitment.
8. Communicate it to suppliers.
9. Transfer and convey this commitment to third parties.
10. Disseminate D&I policies and results.

Commitment to Safe Environments for Women

MarcaPL has become one of the first companies to receive the "Commitment to Safe Environments for Women" certificate from AENOR. This certification is an important recognition that highlights the commitment to the safety and well-being of women in the workplace.

This certificate reflects the company's dedication to creating a safe and inclusive environment, promoting gender equality, and preventing any form of violence or discrimination against women.

Sustainability Strategy and its Contribution to the Sustainable Development Goals (SDGs)

MarcaPL has achieved the prestigious AENOR certification for Sustainability and Business Contribution to the SDGs (Sustainable Development Goals).

This certification aims to promote the commitment of companies to contribute to achieving the Sustainable Development Goals outlined in the UN's 2030 Agenda.

Sustainable Development Goals (SDGs):

• Health and Well-being
  • We prioritize the health and well-being of our employees.
  • Promote safe practices in all our operations.
  • Contribute to promoting healthy lifestyles inside and outside the company.
• Gender Equality
  • Foster an inclusive and diverse work environment that promotes gender equality.
  • Empower all individuals, regardless of gender, to reach their full potential.
• Affordable and Clean Energy
  • Continuously improve energy efficiency in our operations.
  • Support the transition to clean and sustainable energy sources.
• Decent Work and Economic Growth
  • Provide quality employment with fair working conditions and professional development opportunities.
  • Drive sustainable economic growth through our business activities.
• Industry, Innovation, and Infrastructure
  • Invest in innovation and technology to improve our operations.
  • Promote sustainable infrastructure development across all supply chain stages.
• Sustainable Cities and Communities
  • Collaborate with local communities to address urban challenges and contribute to developing sustainable and resilient communities.
• Responsible Consumption and Production
  • Promote responsible production and consumption.
  • Reduce waste and adopt sustainable practices throughout the supply chain.
• Climate Action
  • Take concrete measures to reduce our carbon footprint.
  • Collaborate with other stakeholders to mitigate climate change.
• Partnerships for the Goals